The Sewing Haven

Refund Policy

Last updated: July 9, 2026

✓ 14-day guarantee ✓ No hoops, no forms ✓ Refund to original payment method

The short version

Try the first two lessons — they're delivered instantly, even on preorders. If you don't feel clearer about your machine, email us within 14 days of purchase and we'll make it right, including a full refund.

The Beginner-Friendly Confidence Guarantee

Try the first two lessons. If you do not feel clearer about your machine, contact us within 14 days of purchase at hello.sewinghaven@gmail.com and we'll make it right — including a full refund if that's what's right.

How to request a refund

Email hello.sewinghaven@gmail.com from the address you used at checkout, with your order details. No hoops, no forms, no hard feelings. Refunds are issued to your original payment method, typically within 5–10 business days of approval.

Preorders

Preorders include instant delivery of Lessons 1 and 2, so you can see exactly what the course delivers from day one. Your 14-day guarantee starts the day you preorder — plenty of time to try the foundation lessons. After that, you're all set: your order is locked in, and the complete course arrives at launch.

Bundles and add-ons

Add-on purchases (such as the Owner's Complete Bundle) are covered by the same 14-day guarantee from their date of purchase.

The honest part

These are digital products, and we deliver everything up front on trust. We ask for the same good faith in return. Accounts with repeated purchase-and-refund patterns may be declined future purchases.

Something not right?

Write to hello.sewinghaven@gmail.com and we'll sort it out.